Frequently Asked Questions

FAQ

How do I apply my sticker or decal to a window/vehicle?

Application is easiest when the surface is clean, dry, and warm.

Best conditions

  • Temperature: ideally 60–80°F (avoid applying below 50°F when possible)
  • Surface: smooth, non-porous (glass/paint/metal/plastic)

If your decal has transfer tape (most vehicle/window decals):

  1. Clean the surface. Wash with soap and water, then wipe with isopropyl alcohol to remove oils. Let it fully dry.
  2. Position the decal. Lightly place it where you want it. (Optional: use small pieces of tape as “hinges” to hold alignment.)
  3. Squeegee it down. Use a squeegee or credit card and apply firm pressure from the center outward to push out air.
  4. Peel the transfer tape slowly. Peel back on itself at a sharp angle. If any part lifts, lay the tape back down and squeegee again.
  5. Final press. Go over the decal one more time with pressure, especially edges.

After you apply it

  • Wait 24 hours before washing the vehicle or exposing it to heavy rain.
  • Avoid harsh chemicals and pressure washers directly on the edges.

Photos are welcome: If you send us a picture of your installed decal, we may feature it on the site—and we sometimes send a thank-you discount code.

Installation disclaimer
Because application is outside our control, we can’t replace decals damaged during installation or removal. If you’re unsure about installation, contact us first and we’ll help you avoid common mistakes.


What surfaces can I use my stickers on?

Stickers and decals work best on clean, smooth surfaces.

Works great on

  • Car windows
  • Car paint (clean, cured paint only)
  • Glass
  • Smooth plastic
  • Metal
  • Laptops / phones / cases (smooth finishes)

Use caution on

  • Textured plastics (like some bumpers/dashboards)
  • Powder-coated surfaces
  • Rubber/silicone
  • Recently waxed surfaces (wax can cause lifting)
  • Fresh paint (wait until fully cured)

When in doubt: apply to a small, low-visibility area first.


Can I remove and re-use a sticker?

Most stickers/decals are one-time use.

  • You can usually remove them, but removal may stretch or damage the adhesive.
  • Once removed, they typically won’t re-stick cleanly to another surface.

What are your most popular types of stickers?

Our most popular choices are:

  • Vinyl stickers (great all-purpose, durable, best for laptops/bottles/gear)
  • Bumper stickers (built for vehicles and outdoor exposure)
  • Custom decals (clean cut shapes for windows and car paint)

If you tell us where you’re applying it (window, paint, laptop, packaging), we’ll recommend the best option.


Shipping

How long does shipping usually take?

There are two parts to delivery time:

  • Production time: we print/cut your order before it ships
  • Carrier transit time: how long USPS takes after pickup

Typical production time: 5–7 business days (custom orders are made to order)
USPS transit time: usually 2–5 business days, depending on the service selected at checkout

Expedited shipping note
Expedited shipping speeds up the USPS transit, but it does not automatically speed up production. At this time, we do not offer rush production unless explicitly stated on the product page.

Shipping charges
Carrier shipping charges are paid to USPS for delivery service. Once a package is shipped, we can’t refund shipping charges.


Returns

Do you accept returns?

Because our products are custom-made, all sales are final for change-of-mind returns.

That said, if something is wrong due to a production error (wrong size/material/finish, major print defect, cut issue, or a shortage), we’ll take care of you with a reprint, replacement, or resolution based on the issue.

If there’s a problem
Email us with your order details and clear photos: sales@printingray.com


Payments

Do you offer bulk discount prices?

Yes — for bulk pricing, email us through the Contact page with:

  • Quantity
  • Size
  • Material/finish
  • Artwork (if available)

We’ll reply with a quote.

What kinds of payments do you accept?

We process payments securely via Stripe. We accept:

  • Major credit/debit cards (Visa, Mastercard, AmEx, Discover)
  • Digital wallets like Apple Pay (and other wallet options where available at checkout)

Any additional payment options that are available for your order will be shown at checkout.

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